1- Order Acceptance:

Our acceptance of your order will take place when we notify you of our acceptance in writing (By email or by mobile messaging). If we are unable to accept your order, we will inform you or this in writing or through a call and will not charge you for the product.

2- Bulk / Multiple Purchasing:

We reserve the right to reject any orders, at our sole discretion, where we detect bulk purchasing or multiple units of similar products being purchased, or we get in touch with you to confirm.

3- Delivery Costs:

The costs of delivery will be as displayed to you on our site.

4- Delivery Timer:

This information will be displayed to you on our site.

5- Payment Methods:

We accept cash on delivery or Visa/Credit Card inside Lebanon and Visa/Credit Card from outside Lebanon.

6-Cancelling Order:

You may cancel your order immediately prior to shipping for any reason.

7- Return Policy:

  • You have received a wrong product; Yes, we pay the delivery cost.
  • You have received a product but didn’t like it; Yes, you pay the delivery cost.
  • You have received a damaged product; Yes, we pay the delivery cost.
  • You want to change the size; Yes, you pay the delivery cost.
  • You want to change the style; Yes, you pay the delivery cost.

8- No Return Items Policy:

Items that cannot be returned will be stated either on website or on our social media platforms, as messages or posts.

9- Return Timer:

All return must be done within 10 days of purchase.

10- Refund Policy:

We don’t refund, we exchange either with products or with a purchase voucher, unless agreed before purchase.

11- Exchange & Refund Exclusion:

No exchange or refund on items that are on sale.